IT SupportService 09 / 11
IT support that keeps your business moving
Help desk, networks, security, backups and hardware, handled so you can focus on running your business.
- Who does the work
- Matthew, directly. No hand-offs to juniors.
- Where
- Victoria & Langford, BC, and remote across Canada
- Experience
- In the industry since 1999
- First step
- A free, no-pressure consultation
Technology should help your business, not slow it down. I keep your computers, network and software running smoothly, fix problems quickly when they come up, and work to prevent the next one.
Tech support
Help desk
Friendly help for you and your team when something isn't working.
Networks
Setup, Wi-Fi, monitoring and security for your office network.
Software & updates
Installation, configuration and keeping everything patched.
Backup & recovery
Backups that actually work, and a plan for when things go wrong.
Security
Protection against malware, phishing and unauthorized access.
Remote & on-site
Remote help for quick fixes, on-site visits around Victoria and Langford.
How it works
- AssessA look at your current setup and pain points.
- FixUrgent problems solved first.
- PreventUpdates, monitoring and backups put in place.
- PlanAdvice on what to upgrade, and when.
Hardware services
- Workstation and server setup
- Diagnostics and repairs
- Upgrades and replacements
- Network equipment installation
- Printers, scanners and monitors
- Equipment lifecycle planning
Great IT support isn’t just about fixing problems. It’s about preventing them.
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